At NWE, we’ve developed Flow, a powerful internal platform built exclusively to manage our inspection and supplier expediting operations.
Although Flow is not for sale, it plays a vital role in how we deliver services to our clients—with precision, transparency, and full control.
Every inspection, document, and interaction flows through this system—leaving no room for ambiguity, delays, or manual errors.
Flow is the backbone of our operational consistency, helping our global teams collaborate efficiently and maintain high standards at every stage of your project.
Centralized Data Integration in Flow
All critical information in one place—structured, secure, and accessible.
Flow consolidates all key data—from inspector profiles and supplier records to project documents and performance history—into a centralized, structured environment.
This integration allows our team to quickly retrieve information, analyze trends, and make informed decisions without relying on scattered emails or outdated spreadsheets.
It also ensures every piece of data is traceable, revision-controlled, and linked directly to the relevant project, PO, or milestone—so nothing is ever lost or overlooked.
Real-Time Scheduling & Resource Visibility
Know where your inspectors are, what they’re doing, and how they’re performing — all in real time.
Flow includes an integrated scheduling engine that offers full visibility into inspector assignments, locations, and availability.
This real-time coordination tool allows our operations team to allocate the right person to the right job—based on qualifications, proximity, and past performance.
The result?
Timely execution, efficient travel planning, and zero confusion over who’s doing what, when, and where.
It also gives our team the ability to respond quickly to urgent requests or unexpected changes—without disrupting ongoing projects.
Project Dashboard & Dedicated Client Portal
Full visibility into your orders, inspections, and deliverables—anytime you need it.
Through Flow’s client-facing dashboard, we offer secure access to essential project information: inspection reports, PO balances, upcoming visits, and document deliverables.
Clients can track the progress of their orders at a glance, review final documentation, and download what they need—without waiting on email replies.
The portal is designed for clarity and traceability, supporting seamless digital collaboration between our team and yours.
End-to-End Coordination Workflow
From client request to final report—every step tracked, matched, and managed.
Flow supports the full lifecycle of inspection coordination, from the initial client inquiry to assignment completion.
Our system uses intelligent matching logic to assign the most qualified inspectors based on technical criteria, availability, and location.
All communication, documentation, and updates are tracked within the system—so there’s no guesswork, no missed steps, and no delays.
This ensures your project moves forward smoothly, with complete transparency at every milestone.
Smart Budget & PO Management
Every expense is tracked. Every PO is under control.
Flow helps us and our clients stay fully aware of project budgets in real time.
It monitors inspection and expediting costs continuously, issuing alerts when a PO approaches its financial limit.
This level of budget visibility empowers our clients to plan better, act faster, and avoid unnecessary overspending.
And because it’s all built into Flow, there’s no need for manual tracking or follow-up emails—we keep you informed before issues arise.
Secure Document Control Hub
Every document, exactly where it should be—controlled, traceable, and secure.
Flow acts as a centralized document management system, ensuring all project-specific files—reports, certifications, punch lists—are stored securely and organized by assignment.
Documents are electronically accepted by field personnel, with time and date stamps for full accountability.
Each file is revision-controlled, version-tracked, and stored indefinitely—so nothing is ever misplaced or outdated.
Whether it’s a final report or an urgent update, everything is where it belongs—instantly accessible to those who need it, and invisible to those who don’t.
Accurate & Streamlined Invoicing
Clear, precise billing—without the back-and-forth.
Flow simplifies the invoicing process by automatically linking completed assignments, approved reports, and PO values.
This eliminates common errors in billing and significantly reduces the time clients spend resolving invoice queries.
The result is faster approvals, fewer disputes, and a shared sense of clarity between our team and yours.
With Flow, you always know exactly what you’re being billed for—and why.
Data-Driven Decisions with AI & Analytics
We don’t just collect data—we turn it into smarter decisions.
Flow continuously gathers detailed data from inspections, supplier performance, NCRs, and scheduling trends.
This rich information forms the foundation for better planning, risk assessment, and resource allocation.
With integrated AI capabilities, Flow identifies patterns in inspector performance and supplier readiness—helping us adjust our approach before issues arise.
These insights support more accurate forecasting, better QA/QC decisions, and ultimately, smoother project execution for our clients.
NCR Tracking & Non-Conformance Analytics
Non-conformities don’t get buried—they get analyzed and acted on.
Flow meticulously logs all Non-Conformance Reports (NCRs), tagging each to specific vendors, inspection types, and HSE metrics.
This allows us to track recurring issues, monitor supplier quality globally, and implement corrective actions based on real-world data.
Clients benefit from this transparency through smarter vendor selection, reduced risk, and continuous improvement over time.
Because in our world, quality isn’t just a goal—it’s something we measure, manage, and improve every day.
Inspector Profiles & Post-Assignment Evaluation
Comprehensive inspector profiles—continuously improved through real feedback.
Flow securely stores detailed information on each inspector’s qualifications, certifications, and performance history.
After every assignment, inspectors receive ratings based on client feedback and internal quality checks.
This ongoing evaluation process ensures we maintain a highly skilled, accountable workforce—so you can trust every inspection is done right the first time.
Continuous training and development are built into the system, driving excellence throughout every project stage.
Why Flow?
Your assurance of flawless execution—powered by our proprietary internal system.
Flow is not just software—it’s the backbone of NWE’s commitment to operational excellence and reliability.
By integrating scheduling, document control, real-time tracking, and data-driven insights, Flow guarantees that your inspections and expediting services are managed with unmatched precision.
Though it’s a private tool, Flow’s power translates directly into higher quality, transparency, and peace of mind for our clients.
With Flow, your projects are in the hands of a team that never compromises on accuracy or efficiency.
Flow: Fast & Lean Operations Workflow Software
